Your First 30 Days

Why is my account still showing past due when it is set up on autopay?
Additional Financing, Customer Connect Troubleshooting & FAQs, Payment FAQs, Understanding Your Invoice

First, log in to your Customer Connect account. Then, confirm if you have set up a threshold/amount withdraw in autopay…

Need a W-9
Your First 30 Days

In the process of financing your new equipment, you will need a PEAC Solutions W-9 form. Download the W-9 form…

How to Avoid Late Fees
Your First 30 Days

The best way to avoid late fees is to pay your bill on time: Online: log in to Customer Connect…

Haven’t Received a Welcome Letter?
Your First 30 Days

If you haven’t received a Welcome Letter or email, please contact PEAC Solutions Customer Service.

Understanding Your Welcome Letter
Your First 30 Days

Depending on the type of your financial agreement, you may receive one of several Welcome Letters from PEAC Solutions. The…

Your Verbal Verification Call
Your First 30 Days

A verification call is when a member of our documentation team calls an approved applicant to verify that you actually…

Understanding Your Cover Letter
Documentation Explained, Your First 30 Days

You’ll use this letter as a checklist to make sure you are providing all the documentation we’ll need to release…

Financing Timeline
Applying for Financing, Your First 30 Days

Life of a Financing Agreement Timeline You select your equipment (if applicable*) and desired financing solution. The application is either…