fa$tTrak

What is the fa$tTrak Doc Portal?
fa$tTrak

The fa$tTrak Doc Portal is an online tool that allows PEAC Solutions customers to easily access their financing documents and to…

Why is the button for signing my financing agreement or uploading documents greyed out?
fa$tTrak

Certain items must be completed before you can sign or upload documents. Please complete the prior steps to enable this functionality. 

When is the doc fee going to be charged?
fa$tTrak

Typically, 30 days later, on your next payment invoice.  

How do I send you proof of insurance?
fa$tTrak

Send to insurance@peacsolutions.com.

What if I have questions about the financing term or payment?
fa$tTrak

Call your PEAC Solutions representative at the number listed on the homepage of the portal.

Why do I have to provide banking information?
fa$tTrak

Often, providing bank account information is offered as a convenience for payment, but in certain circumstances, we may require it…

Why does it say I’ve already provided bank account details if I’m just logging in for the first time?
fa$tTrak

If you’re a second signer on the agreement the other party may have already provided this detail. 

What if some of the information provided isn’t accurate (ie Legal name)?
fa$tTrak

Call your PEAC Solutions representative at the number listed in the portal. 

How long does document review take to review my paperwork?
fa$tTrak

Generally, it takes 2-4 business hours to review your paperwork. Check into the portal periodically for updates.  

What if I don’t have all the documents you’re asking me to upload?
fa$tTrak

You may upload whatever you have and you can come back later with additional docs as they are available. Call your rep with any…

How long does document review take to review my paperwork?
fa$tTrak

Generally, it takes 2-4 business hours to review your paperwork. Check into the portal periodically for updates.  

How long do I have to sign docs before the expire?
fa$tTrak

Docs must be signed and submitted withing 15 calendar days of being generated. 

How long is my credit approval good for?
fa$tTrak

90 days after first approval for Equipment Finance, 30 days for Working Capital.