Payment FAQs

Why is my payoff amount more than my balance?
Payment FAQs

The payoff may include additional items to complete the financial obligations on the contract.

Can I get an amortization schedule?
Payment FAQs

Please contact us by telephone at 1-888-236-2409 or customerservice@peacsolutions.com to confirm if this is applicable to your contract.

Can I get a breakdown between principal & interest paid?
Payment FAQs

Please contact us by telephone at 1-888-236-2409 or customerservice@peacsolutions.com to confirm if this is applicable to your contract.

Why is my payment different than what’s stated in your contract?
Payment FAQs

Please refer to the reverse side of your invoice for additional items that may be applicable to your contract.

Why was my payment applied to an insurance fee?
Payment FAQs

See Payment Hierarchy

What is the payment hierarchy? Was my payment misapplied?
Payment FAQs

See Payment Hierarchy

Having trouble paying your bill?
Payment FAQs

Contact us today by telephone at 1-888-236-2409 or via email at customerservice@peacsolutions.com.

Can my bill be mailed or faxed?
Payment FAQs

For registered users on Customer Connect, invoices are emailed via PDF each month to your billing email address on file.…

Why was autopay taken out before due date?
Payment FAQs

Payments are scheduled pull up to three (3) days prior to your due date.

Where do I review my invoice and payment history?
Payment FAQs

You can review your invoice and payment history online at Customer Connect. You can also request documents online with Customer…

What to do if your payment can’t be processed through the portal or automated system?
Payment FAQs

PEAC Solutions offers you many flexible ways to make payments on your lease and loan contracts. You can make one-time…

Why is my account still showing past due when it is set up on autopay?
Additional Financing, Customer Connect Troubleshooting & FAQs, Payment FAQs, Understanding Your Invoice

First, log in to your Customer Connect account. Then, confirm if you have set up a threshold/amount withdraw in autopay…