Understanding Your Cover Letter

You’ll use this letter as a checklist to make sure you are providing all the documentation we’ll need to release your funds to you.

How do I update my billing email address for Customer Connect notifications?
To update your billing email address for Customer Connect notifications. *All the following steps must be completed for changes to…
What is the fa$tTrak Doc Portal?
The fa$tTrak Doc Portal is an online tool that allows PEAC Solutions customers to easily access their financing documents and to…
Why is the button for signing my financing agreement or uploading documents greyed out?
Certain items must be completed before you can sign or upload documents. Please complete the prior steps to enable this functionality.
When is the doc fee going to be charged?
Typically, 30 days later, on your next payment invoice.
How do I send you proof of insurance?
Send to insurance@peacsolutions.com.
What if I have questions about the financing term or payment?
Call your PEAC Solutions representative at the number listed on the homepage of the portal.
Why do I have to provide banking information?
Often, providing bank account information is offered as a convenience for payment, but in certain circumstances, we may require it…
Why does it say I’ve already provided bank account details if I’m just logging in for the first time?
If you’re a second signer on the agreement the other party may have already provided this detail.
What if some of the information provided isn’t accurate (ie Legal name)?
Call your PEAC Solutions representative at the number listed in the portal.