Manage Your Account

How do I update my billing email address for Customer Connect notifications?
Customer Connect Troubleshooting & FAQs, Manage Your Account Online with Customer Connect

To update your billing email address for Customer Connect notifications. *All the following steps must be completed for changes to…

Sales/Use Tax
Glossary of Terms, What are these charges on my invoice?

In most states and some local jurisdictions, we are required to collect sales/use tax on each monthly lease payment. Since…

Returned Check Fee / NSF Charge
Glossary of Terms, What are these charges on my invoice?

If your payment is returned from your bank for any reason, we may charge you a fee.

Property Tax
Glossary of Terms, What are these charges on my invoice?

Many local jurisdictions assess an annual tax on tangible personal property. The lessor, as owner of the equipment, pays this…

One-time Documentation Fee
Glossary of Terms, What are these charges on my invoice?

PEAC Solutions does not charge an application fee. We may charge a fee to compensate us for processing the documents…

Late Charge
Glossary of Terms, What are these charges on my invoice?

If we receive your payment after the due date on the invoice, you may be assessed a late charge. The…

Interim Rent
Glossary of Terms, What are these charges on my invoice?

Interim rent is a partial payment that covers the time period between the day we verify you’ve received your equipment…

Contract Payment
Glossary of Terms, What are these charges on my invoice?

This is the regular monthly/quarterly/annual payment amount, according to your contract.

What are your rates?
Online Application FAQs, Working Capital Loan Payment and Account Information

The rate you get approved for is subject to a combination of factors, including but not limited to: your business…

What do I need to apply?
Collections FAQs, Online Application FAQs

PEAC Solutions’ online application is a simple application. You can apply in less than five minutes. For companies in business…

Where can I get an interest statement for YE tax reporting (year-end balance)?
Property Tax FAQs

Log in to Customer Connect.

Why was I charged sales tax even with an exemption certificate?
Property Tax FAQs

PEAC Solutions, as the owner of the leased equipment, is required to report all leased equipment, even if the equipment…

Can PEAC Solutions fax or mail me a copy of the actual tax bill?
Property Tax FAQs

The property tax bill PEAC Solutions receives contains information on all leased equipment in a given jurisdiction as opposed to…

Why is the lessee billed taxes on a lease?
Property Tax FAQs

Each jurisdiction that collects personal property taxes, taxes the owner of the equipment. PEAC Solutions is the legal owner of…

How does PEAC Solutions calculate the tax estimate?
Property Tax FAQs

PEAC Solutions uses tax software that is used by many leasing companies to compute the tax estimate. The software takes…

Why does PEAC Solutions charge taxes when other leasing companies do not? 
Property Tax FAQs

Other companies do charge their customers taxes usually by building the cost into the lease factor rate. PEAC Solutions does…