Why is my payoff amount more than my balance?
The payoff may include additional items to complete the financial obligations on the contract.
Where do I review my invoice and payment history?
You can review your invoice and payment history online at Customer Connect. You can also request doc...
What to do if your payment can’t be processed through the portal or automated system?
PEAC Solutions offers you many flexible ways to make payments on your lease and loan contracts. You ...
Why was autopay taken out before due date?
Payments are scheduled pull up to three (3) days prior to your due date.
Can my bill be mailed or faxed?
For registered users on Customer Connect, invoices are emailed via PDF each month to your billing em...
Having trouble paying your bill?
Contact us today by telephone at 1-888-236-2409 or via email at [email protected].
What is the payment hierarchy? Was my payment misapplied?
See Payment Hierarchy
Why was my payment applied to an insurance fee?
See Payment Hierarchy
Why is my payment different than what’s stated in your contract?
Please refer to the reverse side of your invoice for additional items that may be applicable to your...
Can I get a breakdown between principal & interest paid?
Please contact us by telephone at 1-888-236-2409 or [email protected] to confirm if ...
Can I get an amortization schedule?
Please contact us by telephone at 1-888-236-2409 or [email protected] to confirm if ...
Why is my account still showing past due when it is set up on autopay?
First, log in to your Customer Connect account. Then, confirm if you have set up a threshold/amount ...