Why does it say I’ve already provided bank account details if I’m just logging in for the first time?
If you’re a second signer on the agreement the other party may have already provided this detail.
What is the fa$tTrak Doc Portal?
The fa$tTrak Doc Portal is an online tool that allows PEAC Solutions customers to easily access the...
Why is the button for signing my financing agreement or uploading documents greyed out?
Certain items must be completed before you can sign or upload documents. Please complete the prior ...
When is the doc fee going to be charged?
Typically, 30 days later, on your next payment invoice.
How do I send you proof of insurance?
Send to [email protected].
What if I have questions about the financing term or payment?
Call your PEAC Solutions representative at the number listed on the homepage of the portal.
Why do I have to provide banking information?
Often, providing bank account information is offered as a convenience for payment, but in certain ci...
What if some of the information provided isn’t accurate (ie Legal name)?
Call your PEAC Solutions representative at the number listed in the portal.
How long does document review take to review my paperwork?
Generally, it takes 2-4 business hours to review your paperwork. Check into the portal periodically ...
What if I don’t have all the documents you’re asking me to upload?
You may upload whatever you have and you can come back later with additional docs as they are av...
How long does document review take to review my paperwork?
Generally, it takes 2-4 business hours to review your paperwork. Check into the portal periodically ...
How long do I have to sign docs before the expire?
Docs must be signed and submitted withing 15 calendar days of being generated.
How long is my credit approval good for?
90 days after first approval for Equipment Finance, 30 days for Working Capital.